Official product information
Sciatica Pro Shipping: What Is Published, and What Is Not
One sentence was supplied about where orders ship from, plus a tracking number in the order email and a returns address. The cost is read at the checkout; the carrier and the transit window are questions for the order line.
Quick answer
The supplied material says orders ship “From the US unless the sales page says otherwise.” with a tracking number in the order email. The shipping figure is printed on the checkout line and read there, and no carrier, dispatch time, transit window or international policy was supplied at all. Returns go to 1166 Avenue of the Americas, Floor 7 at the buyer’s postage cost, tracked, with your full name, email address and order ID inside the parcel.
01 The one-line policy
What was actually published about shipping
One sentence about origin, a tracking number in the order email, a returns address, and one line to read at the checkout.
Ships “From the US unless the sales page says otherwise”, with a tracking number in the order email. No carrier, no transit window, no shipping cost and no international policy was supplied to this desk.
The pack’s whole sentence on where orders come from is this one: “From the US unless the sales page says otherwise.” That is the entire supplied shipping policy, and it is one line long. There is no cost figure in it, no carrier, no dispatch time and no delivery estimate, so this page is built the way the price page is built: what was published, then what was not, then the practical part — what a tracking number is for, what to check in the first minute after the box is open, and what to ask on the order line before any of it matters.
The shipping figure is shown at the checkout, which is the only place it can be right on the day you pay. Whatever that line prints is part of what you pay, so it belongs in the same screenshot as the total rather than in a sentence on a page like this one. Read it before the button, add it to the pack figure, and keep the picture.
| What | What was supplied |
|---|---|
| Shipping cost | Printed on the checkout line, which is shown at the checkout. Read it with the total, because it is part of the total. |
| Origin | Ships “From the US unless the sales page says otherwise.” |
| Tracking | A tracking number in the order email. No carrier is named. |
| Carrier, dispatch time, transit window | None supplied. |
| Returns address | 1166 Avenue of the Americas, Floor 7, New York, NY 10036, USA |
| Return mail must carry | Your full name, email address and order ID, inside the parcel. |
| Return postage | paid by the buyer, tracked service advised. |
| Office address | 419 Park Avenue South, Floor 7, New York, NY 10016, USA — an office, not the returns address. |
| Refund timing once a return is credited | 3–5 business days after they credit it, then a further 5–10 days on the card. |
| Order support | +1 (302) 200-3480 and [email protected] — the only surface that can look an order up. |
Two New York addresses arrive with this product and they are not interchangeable: the Avenue of the Americas address takes returns, Park Avenue South is the office.
3 gaps nobody filled, printed as gaps
One line to read, and three questions for the order line
No cost, no carrier, no transit window, no international policy. One is a line to read at the checkout; three are questions for the order line.
Four things a buyer would reasonably expect a shipping page to answer did not arrive with this product, and inventing any of them would be worse than saying so. One of the four — the cost — is printed at the checkout, so there is a line to read. The other three are printed as gaps, because a gap you can see is a question you can ask on the order line.
Nothing in the supplied material names a figure, a threshold or a free-shipping condition, so this site claims none of the three. The checkout prints that line and it is the third of the seven to read there. Capture it in the same screenshot as the total, because it is part of the total.
Nothing says which carrier delivers this product, so nothing here can tell you what the tracking page will look like, whether a signature is needed, or what happens to a parcel that misses you. The carrier will be named in the tracking email even though it is not named anywhere in the supplied material. Ask on +1 (302) 200-3480.
No dispatch time and no delivery estimate was supplied. On this product that matters more than it looks, because the refund window has a length and a start point that are printed at the checkout rather than here: if the clock runs from purchase, every day in transit is a day of the window spent on a parcel rather than on the product. That is the reason to read the start point before you pay.
The supplied material describes a United States operation with New York addresses and a line saying orders ship from the US unless the sales page says otherwise. Nothing addresses shipping outside the United States, customs, duties, or whether a return from outside the country is accepted at all.
Two of those four interact, and the interaction is the practical finding on this page. A transit time nobody has published, measured against a window whose length and start point are on the checkout page, means the two figures have to be put together by you and nobody else. Do it in this order: read the window length and its start point at the checkout, ask the order desk for a dispatch estimate, and whichever pack you choose, open it and start it the week it arrives rather than leaving it in a drawer. The guarantee page is where the window itself is set out.
02 The one thing the order email must contain
What a tracking number proves, and what it does not
No carrier was supplied, so no format can be stated. The first scan is the part worth watching.
No carrier was named, so this page cannot tell you what format your tracking number will take. What it can describe is what a tracking number is for, which is the part that matters when something goes wrong.
It is a string issued by a carrier that goes into that carrier’s own tracking page and returns a list of scans: accepted, in transit, out for delivery, delivered. Two properties make it useful. It should arrive in the order email rather than on request — the supplied material says it does — and it should produce a first scan within a day or two of dispatch. A number that never scans is not a late parcel. It is a label created for a parcel nobody has handed over yet, which is a different conversation and a shorter one.
So: find the number in the order email, put it into the carrier’s site, and check for a first scan. If there is none after two or three days, call +1 (302) 200-3480 with the order ID and ask when the parcel was handed over. Keep the number with the order confirmation, because a tracked return later in the process is the mirror image of this one and the proof works the same way round.
One caution. A tracking number is not a receipt and proves nothing about what is in the box. Keep the order confirmation email as well, with the pack, the shipping line and the total on it; that is the document the refund route runs on, together with the order ID.
0 temperatures printed anywhere on this label
“Store in a cool, dry place”, with no range printed
The storage instruction is complete as an instruction and carries no figure. Transit is the part of the journey nobody controls.
The storage line on this bottle is printed in three sentences and this is all three, word for word: “KEEP OUT OF THE REACH OF CHILDREN. DO NOT USE IF SAFETY SEAL IS DAMAGED OR MISSING. STORE IN A COOL, DRY PLACE.”
Read it for what it does not contain. No temperature range is printed — not on the label photographed for this site and not anywhere in the supplied material. So there is no number to hold a parcel against, and this page is not going to invent one. What the instruction does give you is qualitative and still actionable: cool, dry, closed, out of reach of children. A mailbox in direct sun, a porch in July, a van in traffic and an unheated garage in January are none of those things, and a parcel does not choose where it waits.
What to do about it, in order
Have it delivered somewhere it will not sit, if you can — a work address on a weekday beats a sunny porch. Bring it indoors the day it arrives. Then keep the bottle closed, at room temperature, out of a bathroom and out of a car, which is what cool, dry place asks for in plain words. A bottle is 30 days of supply, so on the six-bottle pack the last bottle sits in a cupboard for roughly five months before it is opened: the storage line is a five-month instruction on that pack rather than a one-month one.
If a parcel arrives in a state you would not accept from a shop — crushed, wet, or hot to the touch — photograph it before you unpack it, then call +1 (302) 200-3480 with the order ID and the lot code SP-26/MY-6297. Ask who pays the return postage in that specific case and get the answer in writing: the general rule supplied is that postage is the buyer’s cost, and a damaged parcel is the obvious case to have confirmed rather than assumed.
1 instruction on the bottle: do not use it
A bottle that arrives with the safety seal broken
Check the seal in the first thirty seconds. If it has failed, photograph it and call the order desk before anything else happens to the parcel.
The clearest sentence in that storage line is the middle one, and it is an instruction rather than advice: “DO NOT USE IF SAFETY SEAL IS DAMAGED OR MISSING.” It gives you something exact to check in the first thirty seconds after a parcel is opened, which is the best kind of label text there is.
So check it then. Lift the cap, look at the seal across the mouth of the bottle, and confirm it is intact and fully stuck down. If it is broken, torn, lifted at an edge or absent, do not take a capsule from that bottle. Photograph the seal, the cap, the label with the lot code visible and the outer packaging, and call +1 (302) 200-3480 with the order ID before you do anything else with the parcel. Ask the desk to put in writing what it wants back and who pays the postage.
Two points follow from the guarantee rather than from the label. The length of the window and its start point are printed at the checkout, so a bottle you have been told not to use is a bottle on a clock you need to have read — which is an argument for making the call the day you find it rather than the week after. And a seal that failed in transit is exactly the case where you want the desk’s own wording on the record, because the general conditions on the window are the seller’s to set. The guarantee page sets out what to read and what to keep.
Returns go to 1166 Avenue of the Americas, Floor 7, New York, NY 10036, USA — not the office address — must carry your full name, email address and order ID, and travel at your cost with a tracked service advised. On a claim that turns on a sealed bottle, proof that the parcel arrived is the whole of your side of it, and the refund policy page runs that end to end.
03 What to ask before you pay
Six questions for the order line
Every gap above is a question with a short answer. Get the answers in writing, with the date.
The one figure on this page that is read rather than printed. Ask for it, or read it at the checkout, and capture it in the same shot as the total.
A dispatch time and a delivery range. Write down what you are told, with the date: it is the only way you will know later whether a parcel is late.
The checkout wording is where both the length and the start point are printed. If the desk tells you delivery, get that in writing: it is a materially better term than purchase, and a reply with a date on it is worth having.
The material says it comes in the order email. Ask how long to wait before calling, and who to ask for when you do.
Ask who pays return postage in that case specifically. The general rule supplied is that the buyer pays, and this is the case worth clarifying in advance.
1166 Avenue of the Americas, Floor 7, New York, NY 10036, USA — not the office address. Confirm it on the call, because a parcel at the wrong building is a parcel nobody is expecting.
Six questions, one telephone call, and the answers in writing afterwards. The shipping figure is on the checkout page and the carrier and transit time are on nobody’s page at all, so that call is the only way the last two become facts you can hold.
Questions
Sciatica Pro FAQ: shipping questions
How much is shipping on Sciatica Pro?
No shipping cost was supplied, so there is no figure here and no free-shipping claim either. What was supplied: orders ship “From the US unless the sales page says otherwise”, with a tracking number in the order email. The shipping line is printed at the checkout; read it there, because it is part of what you pay.
What happens after you buy Sciatica Pro?
On the supplied material: an order confirmation email with the purchase date and the order ID, then a parcel shipped from inside the United States with a tracking number in that email. No carrier, dispatch time or delivery estimate was supplied. Keep the confirmation email — it is the document a refund claim runs on.
How should I store Sciatica Pro?
The label is specific: “KEEP OUT OF THE REACH OF CHILDREN. DO NOT USE IF SAFETY SEAL IS DAMAGED OR MISSING. STORE IN A COOL, DRY PLACE.”
Does Sciatica Pro need refrigerating?
No. The label asks for a cool, dry place, which means a cupboard rather than a bathroom shelf or a car glovebox.
What do I do if the safety seal is broken?
Do not use it. The label says so directly. Call the order desk on +1 (302) 200-3480 with your order ID, and keep the bottle rather than throwing it away.
Who pays return postage on Sciatica Pro?
You do. Return shipping is the buyer’s cost and a tracked service is advised, because without tracking you have no evidence the parcel arrived. That much was supplied. The window the parcel has to arrive inside is printed at the checkout, so read it there and screenshot it.
References
Sources for this page
- Federal Trade Commission. Report Fraud to the FTC. reportfraud.ftc.gov. Accessed October 11, 2026.
- U.S. Food and Drug Administration. FDA 101: How to Use the Consumer Complaint System and MedWatch. www.fda.gov. Accessed October 11, 2026.
- U.S. Food and Drug Administration. Health Fraud Scams. www.fda.gov. Accessed October 11, 2026.
Next
Keep reading
Where to buy it, and which desk does what
Two companies, two phone numbers, and the one surface that can see an order.
Read itHow a refund claim actually runs
The call first, the parcel second, and the two waiting periods after that.
Read itTwo capsules a day, and what the label does not say
The printed directions, and the timing instruction that does not exist anywhere.
Read itOrder Sciatica Pro from the official page
Sixty capsules a bottle, two a day, thirty days a bottle. Orders ship from the US unless the sales page says otherwise, with tracking in the order email; the shipping figure is printed on the checkout line, so read it there before you pay. Order support +1 (302) 200-3480.
Price and guarantee are read on the checkout page — screenshot it with the date before you pay · ships from inside the US · order support +1 (302) 200-3480