Privacy Policy

Three things are collected. Ordinary server request logs: the page requested, the date and time, the status, the referring address if your browser sends one, your browser string and the IP address the request came from. Anything you put in an email to the website desk, kept for as long as it takes to answer you and to record any correction it produced. And aggregate page counts, which are counts rather than profiles and are used to decide which page needs rewriting next.

Logs are operational. They are not read to build a picture of a person, not combined with anything else to make one, and not sold; they age out on a rolling basis measured in weeks. An IP address is treated here as personal information rather than as a technical detail, because it can sometimes be traced back to a person by the company that issued it.

Four things are not collected at all. No order data: not what you bought, whether you bought, what you paid or whether it was refunded. No payment information, because nothing here accepts a payment. No health information — please do not send any, as there is no clinician here to read it; see the disclaimer. And no advertising profile: no login, no cross-site pixel, no ad network following you to another website to show you this product again.

That last one is worth a sentence of its own on a site in this category. A product bought for a pain condition is a sensitive purchase, and the ordinary mechanics of supplement advertising — a pixel on a page, a retargeted advertisement a week later — turn a private search into something visible on a shared screen. Nothing on this site does that, and if that ever changes this page changes first and carries the date it changed.

If you are in the United States, several states — California first among them — give you rights over personal information held about you. This site honours those requests wherever you live, because running two standards would be more work than running one. You can ask what is held, with enough detail to find it: for an email thread, the address you wrote from; for a log line, the approximate date and the page. You can ask for it to be deleted, for a copy, or for a correction. There is nothing to opt out of being sold, because this site does not sell personal information or share it for cross-context behavioural advertising, though an opt-out request is still recorded if you make one. And you will not be treated differently for asking. No response clock is printed here, because no statutory deadline has been established for this desk: a request is acknowledged when it arrives and answered as quickly as it can be read and checked.

One limit on all four of those rights is worth stating plainly, because it is the same limit that runs through this whole site. A request about your order cannot be answered here at all. Not partially, not slowly — at all. This desk holds no order record, no payment record and no delivery record, and asking it to delete or produce one is asking for something it has never had. That request goes to the order desk on +1 (302) 200-3480 or [email protected].

Children. This product is for adults — 18+, and the label’s own caution names “children under the age of 18” among the groups told to consult a physician first — and this site is not directed at children or knowingly collecting anything from anybody under 18. Security. Pages are served over HTTPS and the site is static: plain files, no database, no accounts, which removes most of what gets breached. Other sites. Outbound links go to federal consumer pages and to the seller; each has its own practices, which this desk did not write. Changes. If this policy changes, the effective date moves and the change is described rather than slipped in.

Effective date: October 11, 2026. Questions about this page go to [email protected], Mon–Fri 9:00am–5:00pm ET — a desk that cannot see orders. A refund or delivery question goes to +1 (302) 200-3480 instead, and the refund page sets out how that runs, including what to do about the two companies printed on this product.