Checking a bottle
A lot code, a certificate reference and a label revision arrived with no document behind any of them. Here is what you can check yourself, and what to ask the desk for.
Quick answer
The lot is SP-26/MY-6297, the certificate reference is SP-6297-26-MY and the label revision is REV 0424 — all three are reference strings, and no certificate document was supplied with any of them. This site has not seen one. Check the safety seal and the panel yourself: sixty capsules, two a serving, thirty servings, ten printed amounts and four percentages that come back correct. Then ask the order desk on +1 (302) 200-3480 for the certificate covering the lot printed on your own bottle.
3 strings supplied, no certificate
A lot code, a certificate reference and a label revision arrived. The document they point at did not.
This page is for somebody holding a bottle, or about to be. It is not about whether the formula does anything. It is about a narrower and far more answerable question: is what the panel prints actually in this bottle, and who can tell you?
Three reference strings arrived with this product. The lot is SP-26/MY-6297, the certificate-of-analysis reference is SP-6297-26-MY, and the label revision is REV 0424. They look like the kind of thing that settles a question and they settle nothing, because no document came with any of them. A certificate reference is a filing number. The certificate is the thing that says what was in the batch and who measured it.
Three reference strings arrived with the pack: a lot code SP-26/MY-6297, a certificate-of-analysis reference SP-6297-26-MY, and a label revision REV 0424. No certificate document was supplied with any of them. A certificate reference is a filing number; the certificate is the thing that says what was in the batch and who measured it. Until the document is attached, these are reference strings and this site reports them as reference strings. Ask the order desk for the document itself, for this lot, in writing.
Be exact about what that means, in both directions. This site has not seen a certificate of analysis for this product. It has also not seen anything suggesting one does not exist. A reference string with no document attached is not evidence of a problem; it is evidence of nothing at all. The right word for all three strings is unverified, and the useful response is a specific question rather than a suspicion — which is what the rest of this page is for.
7 things to read off the bottle first
No document needed, and more of it checks out than a buyer expects.
Start with what you can confirm yourself, because it is more than most buyers expect and it is the fastest way to catch a bottle that is wrong. Every row below is printed on the label itself, and on this label there is a great deal printed.
| Check | What the label should say | Why it matters |
|---|---|---|
| Count, serving and servings | 60 capsules; Serving Size 2 Capsules; Servings Per Container 30 | All three agree here, which is what makes a bottle exactly thirty days at two a day. |
| Ten rows, ten amounts | D3 20 mcg · B6 1.7 mg · folate 383 mcg DFE · B12 2 mcg · ALA 400 mg · benfotiamine 150 mg · ALC 50 mg · ashwagandha, broccoli and turmeric 25 mg each | No proprietary blend and nothing pooled. If a bottle in your hand prints a blend line instead, it is not this label. |
| The four percentages | 100% · 100% · 96% · 83%, and the footnote “** Daily Value (DV) not established.” | Divide each amount by its Daily Value and the printed percentage should come back. All four do on this panel. |
| Other ingredients | “Hypromellose (vegetable capsule), Brown Rice Flour, Magnesium Stearate.” | Three items, all ordinary: the capsule shell, a filler and a flow agent. |
| Directions | “As a dietary supplement, adults take two (2) capsules daily. For best results, take with 6-8 oz of water or as directed by a healthcare professional.” | No time of day is named, here or anywhere in the supplied material. |
| Distributor and disclaimer | Distributed By : Sciatica Pro+, Akron, OH 44301, (844) 469-3744, [email protected], with the FDA disclaimer in its own ruled box | A reworded or missing disclaimer is a louder signal than a missing seal. |
| The safety seal under the cap | KEEP OUT OF THE REACH OF CHILDREN. DO NOT USE IF SAFETY SEAL IS DAMAGED OR MISSING. STORE IN A COOL, DRY PLACE. | The clearest sentence on the bottle, and the one check that can end the process on its own. |
Credit where it belongs: a label printing all of that legibly, with an amount against every one of its ten ingredients, has done more than the rule asks of it.
4 things a real certificate carries
A laboratory, a date, a method and a number — and a lot code that matches your bottle.
Then the document itself. A certificate of analysis is a specific thing, and knowing its shape is what lets a reader tell a real one from a reassuring PDF. It reports on a batch rather than on a company, and it carries four things.
If the lot on the document is not the lot on the bottle in your hand, the document is about somebody else’s capsules. The lot supplied with this product is SP-26/MY-6297, but the string that matters is the one printed on yours.
Who tested it and when. No name and no date makes it a letterhead rather than a result, and a date long before your bottle was filled makes it somebody else’s batch.
The method next to the number. This is the part buyers skip and the part hardest to fake, and on a panel of ten printed amounts it is what turns a figure into a measurement.
A pass against a stated figure rather than the word “conforms” on its own. On this label the specification is easy to state, because the label already states it: ten rows, ten amounts.
One point in this product’s favour, and it is a real one. On a proprietary-blend label a certificate can confirm a single pooled total and tell a reader almost nothing. There is no blend here. Every one of the ten amounts is printed, so a certificate for this lot could be read line by line against the panel — 400 mg of alpha lipoic acid either is or is not 400 mg. The label has already done the hard half of the job by printing the specification. What is missing is the measurement.
5 questions, in this order
A specific question about one lot is much harder to answer with a seal.
One desk can answer all of this and it is the order desk. Ask in writing if you can, and keep what comes back. Five questions, in this order, and the order matters because the first one is the only one that cannot be answered with a seal.
| You asked | A good answer | A non-answer |
|---|---|---|
| The certificate of analysis for the lot on my bottle | A document naming that lot, with a laboratory, a date, methods and results against a specification. | Anything that points at the facility instead of the lot — a reply about good manufacturing practice, for instance. A facility statement is about a system, not about your batch. |
| Which laboratory issued it, and on what date | A laboratory name and a date you can put beside the lot. | A repeat of the certificate reference. The reference is the filing number, not the result. |
| Who manufactures the product | A manufacturer, a city, and its relationship to the distributor printed on the bottle. | A repeat of the distributor line. A distributor is not a manufacturer, and no manufacturer is named anywhere on this product. |
| Which company am I buying from | A plain statement of how the Ohio distributor on the bottle and the New York operation in the pack relate to each other. | One of the two addresses, given as though the other did not exist. |
| The guarantee terms, in writing | The window length, the start point, and what happens to opened bottles inside a multi-bottle pack. | A reply that sends you off to read the terms yourself. Material conditions should be disclosed clearly, not located. |
A refusal is an answer too, and worth recording with its date. So is silence. The window length is as printed on the live checkout, which is the whole of what the pack says about it: “Guarantee: As printed on the live checkout”
2 numbers, two organisations
One can see your order. The other is printed beside the distributor on the bottle.
Two phone numbers travel with this product and they belong to two different organisations. That is the single most useful thing to know before picking one, and it is a finding rather than a quibble.
Two different companies appear on this product, and this site does not resolve which one you are buying from. The bottle prints “Distributed By : Sciatica Pro+, Akron, OH 44301, (844) 469-3744, [email protected]”. The supplied pack gives a different operation entirely: an office at 419 Park Avenue South, Floor 7, New York, NY 10016, returns to 1166 Avenue of the Americas, Floor 7, New York, NY 10036, an order-support line on +1 (302) 200-3480 and order-support email [email protected]. Ohio on the bottle, New York in the pack. Neither surface mentions the other and nothing supplied to this desk explains the relationship between them. This site does not say one is wrong. It says there are two, and that the practical consequence is worth knowing before you need a refund: the number printed on the bottle in your hand is not the number the pack says to call about an order.
| Number | Whose desk | What it can do |
|---|---|---|
| +1 (302) 200-3480 | The order desk, per the supplied pack | See an order, change it, refund it, and chase the certificate of analysis for your lot. |
| (844) 469-3744 | Printed on the bottle beside Sciatica Pro+, Akron, OH 44301 | Questions about the label and the capsules themselves. It is a different organisation from the order desk. |
This website’s own address is [email protected], open Mon–Fri 9:00am–5:00pm ET, and it cannot see an order at all. Returns go to 1166 Avenue of the Americas, Floor 7, New York, NY 10036, USA, carrying your full name, email address and order ID; return postage is paid by the buyer, tracked service advised. Refund timing was supplied as 3–5 business days after they credit it, then a further 5–10 days on the card.
01 Six steps, cheapest first
Everything that depends only on you comes first.
The whole check is six steps, cheapest first, and the first three need nobody’s cooperation at all.
The label is unambiguous about it: “KEEP OUT OF THE REACH OF CHILDREN. DO NOT USE IF SAFETY SEAL IS DAMAGED OR MISSING. STORE IN A COOL, DRY PLACE.” If the seal under the cap is damaged or missing, stop there and call the order desk with the order ID. It is the one step that can end the process on its own.
Sixty capsules, two a serving, thirty servings. Ten rows and ten printed amounts, with alpha lipoic acid at 400 mg as the largest and vitamin B12 at 2 mcg as the smallest. Four percentages that should come back as 100, 100, 96 and 83.
The lot supplied with this product is SP-26/MY-6297. The code on the bottle in your hand is the one every later question is about, and it is the only one a laboratory can match.
Three pictures with a date on the file. Evidence that costs nothing now and cannot be recreated after the bottle is open.
The price is shown at the checkout and the window is as printed on the live checkout. Both are binding on the checkout and nowhere else, which is exactly why the screenshot is worth taking: it is the only copy of those two lines that will still be yours next month.
A document, a partial answer, a restatement of the GMP line, or silence are all results. Each one is worth noting with its date, and each one tells you something about who you are buying from.
10 things a careful buyer would want
Printed as absences, because an absence you can see is worth more than one you have to notice.
Finally, the list that keeps this page honest: the things a careful buyer would want that nobody published. They are printed as absences rather than left out, because an absence a reader can see is worth more than one they have to notice.
None of the four was supplied. The pack’s own instruction is “Print live checkout prices. Do not guess.”
The pack supplied a pointer and nothing else: “Guarantee: As printed on the live checkout”. No day count appears anywhere on this site.
A lot code, a certificate reference and a label revision were supplied. The document they refer to was not.
Two distributors appear and no manufacturer is named anywhere. The GMPc roundel names no facility and no certifying body.
No trial of the product exists in the supplied material, and no trial of any ingredient in sciatica. Every trial cited here was in diabetic neuropathy.
Alpha lipoic acid, benfotiamine, acetyl L-carnitine, ashwagandha, broccoli and turmeric. No federal amount, caution or interaction was supplied for any of them.
The mark names nobody, and nothing in the supplied material names anybody.
A physician’s name arrived with the pack. These pages did not exist when it was written, so the byline ships empty and her name is not published.
A block of ten arrived with the product and nothing in it ties to an order. The seller’s 4.7 and its 61/24/9/4/2 split appear once, as the evidence for the arithmetic that gives 4.38.
None of the four was supplied, which is why the name on your card statement is something to read at the checkout rather than something to learn here.
None of those counts against the product itself. Each is a finding about the information available, and the difference is the whole of this site’s method. Set against them, what the label itself does: a complete Supplement Facts panel with ten printed amounts for ten ingredients and no proprietary blend, four percentages that are all arithmetically correct, a two-unit folate conversion done properly, a real caution paragraph, a full storage and safety-seal line, a legible distributor with a phone number and an email address, and only two claims on the front, both carrying the dagger that resolves to the FDA disclaimer. The gaps on this page sit around that label rather than inside it, and the one document that would close most of them is a certificate of analysis for the lot printed on your bottle.
Questions
Do not use it. The label says so directly. Call the order desk on +1 (302) 200-3480 with your order ID, and keep the bottle rather than throwing it away.
The label is specific: “KEEP OUT OF THE REACH OF CHILDREN. DO NOT USE IF SAFETY SEAL IS DAMAGED OR MISSING. STORE IN A COOL, DRY PLACE.”
No. The label asks for a cool, dry place, which means a cupboard rather than a bathroom shelf or a car glovebox.
Because they belong to two different organisations. (844) 469-3744 is printed on the bottle beside the Akron distributor. +1 (302) 200-3480 is the order desk named in the pack and the one that can see an order. The website email cannot see an order at all.
This site cannot resolve that for you and does not pretend to. The bottle prints Sciatica Pro+, Akron, OH 44301. The pack gives a New York office, a New York returns address, and a different phone and email. Ask the order desk, in writing, which entity will appear on the receipt.
No manufacturer is named anywhere. The bottle prints a distributor: “Distributed By : Sciatica Pro+, Akron, OH 44301, (844) 469-3744, [email protected]”. A roundel on the label says GMPc FACILITY without naming the facility.
References
Next
What GMP is and is not, and the one document that would outrank every seal.
Read itWho to call first, what to keep, and how long the money takes.
Read itEvery line transcribed from the photographed label, with the arithmetic checked.
Read it60 capsules a bottle, two capsules a day, thirty days a bottle. Ten ingredients and ten printed amounts, no proprietary blend, and about 677 mg of declared actives a serving. Price and guarantee are printed on the live checkout, so read them there before you pay. Order support +1 (302) 200-3480.
Price and guarantee are read on the checkout page — screenshot it with the date before you pay · ships from inside the US · order support +1 (302) 200-3480
What this page was checked against
Every figure on this page is either printed on the label or derived from what is printed, with the derivation shown beside it. The medical review sits in the block alongside.
Medical review Dr. Julia Buchfuhrer
A slot stays marked until a real person fills it. Nothing on this site is signed by anybody who has not read it. Who reviews these pages?